Article ID: 2909131 - View products that this article applies to.
When you open certain meeting or contact items, Outlook crashes with the following crash signature:
Faulting application name: OUTLOOK.EXE, version: 15.0.4535.1508Please see the More Information section for instructions on how to determine crash signature information on your computer.
Faulting module name: wwlib.dll, version: 15.0.4535.1507
This problem can occur if you have the following update installed:
Description of the Word 2013 update: October 8, 2013
This update installs Wwlib.dll version 15.0.4535.1507.
This problem is resolved by the following update:
Description of the Word 2013 hotfix package (Word-x-none.msp): December 10, 2013
If you have an MSI installation of Office 2013 and you are unable to install the update from December, you do have the option to uninstall the October 8, 2013 update for Word 2013. You can use the following steps to uninstall this update.
If you are experiencing this problem and you are unable to update to the latest Click-to-run version at this time, you can revert to version 15.0.4535.1004 using the steps in the following Knowledge Base article:
(https://support.microsoft.com/kb/2770432/ )How to revert to an earlier version of Office 2013 Click-to-Run
You can use the following steps to examine your Application Event log to determine if you are experiencing this particular problem with Wwlib.dll version 15.0.4535.1507.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2909131 - Last Review: December 19, 2013 - Revision: 6.0