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The DFS Namespace reparse point for folder targets are missing in Windows Server 2008 R2

Symptoms
Consider the following scenario:
  • You have a server that is running Windows Server 2008 R2.
  • You have the DFS Namespaces role service installed on the server.
  • You have more than 1,000 folders in the namespace of the server.

In this scenario, some DFS namespace reparse points that are in the servers root share are unexpectedly deleted.
Cause
This problem occurs because of an issue in the paged Lightweight Directory Access Protocol (LDAP) search query. If the server namespace contains more than 1,000 folders when the paged LDAP query reads the namespace configuration from the Active Directory domain, this query fails because of network errors or slow links. When this problem occurs, the DFSN service mistakenly deletes the links that are not returned in the successful part of the paged LDAP query.
Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows Server 2008 R2 installed.

Restart requirement

You have to restart the computer after you apply this hotfix. 

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.1.760 1. 22xxxWindows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Dfsn-serverservice-ppdlic.xrm-msNot Applicable3,02105-Dec-201303:57Not Applicable
Dfssvc.exe6.1.7601.22531378,36805-Dec-201301:17x64
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
When this problem occurs, you may notice that the number of Namespace folders that are left in the DFS Namespace root share is a multiple 1,000. For example, when you run the dir *.* command in the root directory, the results returned will be a multiple of 1,000 + 2.

To re-trigger reading the Active Directory configuration to re-create the missing folders, run the following command:

dfsutil root ForceSync \\contoso.com\DFSRoot

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
File nameAmd64_d90b34d46ee502da04da6efc255a54ac_31bf3856ad364e35_6.1.7601.22531_none_4bfe6141f8848f0c.manifest
File versionNot Applicable
File size710
Date (UTC)05-Dec-2013
Time (UTC)07:22
PlatformNot Applicable
File nameAmd64_microsoft-windows-dfsn-serverservice_31bf3856ad364e35_6.1.7601.22531_none_4da4293b73c336c8.manifest
File versionNot Applicable
File size48,622
Date (UTC)05-Dec-2013
Time (UTC)04:04
PlatformNot Applicable
File namePackage_1_for_kb2916267~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot Applicable
File size2,467
Date (UTC)05-Dec-2013
Time (UTC)07:22
PlatformNot Applicable
File namePackage_for_kb2916267_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot Applicable
File size2,095
Date (UTC)05-Dec-2013
Time (UTC)07:22
PlatformNot Applicable
References
See the terminology Microsoft uses to describe software updates for more information.
Properties

Article ID: 2916267 - Last Review: 07/04/2014 01:56:00 - Revision: 4.0

  • Windows Server 2008 R2 Service Pack 1
  • kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew kbbug KB2916267
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