"Failed to create media (0x800700b7)" error when you try to create task sequence media

Symptoms
Consider the following scenario:
  • You try to create an Operating System Deployment Task Sequence in Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2).
  • You add multiple operating system images that are each more than 4 gigabytes (GB).
  • You create the task sequence media and then select the Stand Alone media option.

In this scenario, the media creation attempt fails, and you receive the following error message:

Failed to create media (0x800700b7)

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Microsoft System Center Configuration Manager 2007 SP2 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you apply this hotfix package.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Createtsmediaadm.dll4.0.6487.22351,601,71201-Feb-201020:10x64
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 2935254 - Last Review: 06/21/2015 16:59:00 - Revision: 2.0

Microsoft System Center Configuration Manager 2007 Service Pack 2

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