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Unexpected printing output when you use an application that calls TxGetNaturalSize API to print certain content in Windows 8.1 or Windows Server 2012 R2

Symptoms
Consider the following scenario:
  • You have a computer that is running Windows 8.1 or Windows Server 2012 R2.
  • You have an application that uses a windowless rich edit control for text printing, and that specifically uses the Windows TxGetNaturalSize API.
  • You use the application to print certain content.
In this scenario, the printing output is not as expected. Specifically, the bound rectangle is very small, and the text is truncated.
Resolution
To resolve this issue, install update 2919355. For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 2939442 - Last Review: 04/08/2014 23:47:00 - Revision: 3.0

Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Foundation

  • kbqfe kbfix kbsurveynew kbexpertiseadvanced KB2939442
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