MSExchangeRPC service stops working intermittently in Exchange 2010

In a Microsoft Exchange 2010 environment, users who have online mode experience temporarily lose access to mailboxes. Also, the following event is logged in the event log in Exchange Server:

ID: 4999Level: ErrorSource: MSExchange Common Computer: <ComputerName>Message: Watson report about to be sent for process id: 3996, with parameters: E12, c-buddy-RTL-AMD64, 14.03.0174.002, M.E.RpcClientAccess.Service, M.E.Data.Storage, M.E.D.S.StoreObjectStream.CheckNotReadOnly, System.InvalidOperationException, b69c, 14.03.0174.002. ErrorReportingEnabled: False
When this problem occurs, the M.E.D.S.StoreObjectStream.CheckNotReadOnly() parameter throws an invalid operation exception. This causes the MSExchangRPC service to crash.
This problem occurs because MSExchangeRPC crashes when it processes a stream object that has a Null value for a specific property bag.
To resolve this problem, install Update Rollup 10 for Exchange Server 2010 Service Pack 3.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2964344 - Last Review: 06/16/2015 18:59:00 - Revision: 1.0

Microsoft Exchange Server 2010 Service Pack 3

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