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Windows 8.1 or Windows RT 8.1 restarts two times after it installs a firmware update

Resolution
To resolve this problem, install the update that is described in this article.

Update information

How to obtain this update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x64-based versions of Windows 8.1DownloadDownload the package now.
All supported x86-based versions of Windows 8.1DownloadDownload the package now.

Note The update for Windows RT 8.1 can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 8.1 or Windows RT 8.1.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Drvcfg.exe6.3.9600.1713047,10419-May-201404:13Not applicable
Umpnpmgr.dll6.3.9600.1704187,55206-Mar-201407:03Not applicable
Drvinst.exe6.3.9600.1713092,67219-May-201404:06Not applicable
Drvinst.mofNot applicable3,68518-Jun-201315:27Not applicable
Umpnpmgr.mofNot applicable3,69218-Jun-201315:28Not applicable

For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Drvcfg.exe6.3.9600.1713057,85619-May-201406:31x64
Umpnpmgr.dll6.3.9600.17041115,20006-Mar-201409:19x64
Drvinst.exe6.3.9600.17130110,59219-May-201406:21x64
Drvinst.mofNot applicable3,68518-Jun-201315:27Not applicable
Umpnpmgr.mofNot applicable3,69218-Jun-201315:28Not applicable
Drvinst.exe6.3.9600.1713098,81619-May-201405:23x86
Drvinst.mofNot applicable3,68518-Jun-201313:03Not applicable
Umpnpmgr.mofNot applicable3,69218-Jun-201313:03Not applicable
For all supported x64-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Drvcfg.exe6.3.9600.1713057,85619-May-201406:31x64
Umpnpmgr.dll6.3.9600.17041115,20006-Mar-201409:19x64
Drvinst.exe6.3.9600.17130110,59219-May-201406:21x64
Drvinst.mofNot applicable3,68518-Jun-201315:27Not applicable
Umpnpmgr.mofNot applicable3,69218-Jun-201315:28Not applicable
Drvinst.exe6.3.9600.1713098,81619-May-201405:23x86
Drvinst.mofNot applicable3,68518-Jun-201313:03Not applicable
Umpnpmgr.mofNot applicable3,69218-Jun-201313:03Not applicable
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 8.1 and Windows RT 8.1

Additional files for Windows RT 8.1
File propertyValue
File nameArm_5ed2d2c8254b6a29681cefdf2f47e388_31bf3856ad364e35_6.3.9600.17130_none_7ad3d6a8fecfe575.manifest
File versionNot applicable
File size703
Date (UTC)20-May-2014
Time (UTC)22:40
PlatformNot applicable
File nameArm_ac3ba8be2d460830d4bd63b82bc81f2f_31bf3856ad364e35_6.3.9600.17130_none_f4490dea19e357f0.manifest
File versionNot applicable
File size704
Date (UTC)20-May-2014
Time (UTC)22:40
PlatformNot applicable
File nameArm_microsoft-windows-coresystemminpnp_31bf3856ad364e35_6.3.9600.17130_none_9f313bf907c23d7c.manifest
File versionNot applicable
File size7,708
Date (UTC)20-May-2014
Time (UTC)22:40
PlatformNot applicable
File nameArm_microsoft-windows-coreusermodepnp_31bf3856ad364e35_6.3.9600.17130_none_0bd5d5f5485ddb4b.manifest
File versionNot applicable
File size5,736
Date (UTC)19-May-2014
Time (UTC)06:25
PlatformNot applicable

Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameAmd64_16b4a28bf2a71e5675dc47debf345d5f_31bf3856ad364e35_6.3.9600.17130_none_cdb9d8bf579cc3f2.manifest
File versionNot applicable
File size707
Date (UTC)21-May-2014
Time (UTC)16:29
File nameAmd64_69587584c25a7f476132c47221a1d617_31bf3856ad364e35_6.3.9600.17130_none_31f51e2799f0c827.manifest
File versionNot applicable
File size707
Date (UTC)21-May-2014
Time (UTC)16:29
File nameAmd64_9b9995c644a6fd6f9b2a42d2b348b2c5_31bf3856ad364e35_6.3.9600.17130_none_c9da01ed03bf8c99.manifest
File versionNot applicable
File size708
Date (UTC)21-May-2014
Time (UTC)16:29
File nameAmd64_ffa94239bdfea244849532e8162bd31b_31bf3856ad364e35_6.3.9600.17130_none_9807a9a1d0852522.manifest
File versionNot applicable
File size708
Date (UTC)21-May-2014
Time (UTC)16:29
File nameAmd64_microsoft-windows-coresystemminpnp_31bf3856ad364e35_6.3.9600.17130_none_fb4d6524c0228fec.manifest
File versionNot applicable
File size7,712
Date (UTC)21-May-2014
Time (UTC)16:29
File nameAmd64_microsoft-windows-coreusermodepnp_31bf3856ad364e35_6.3.9600.17130_none_67f1ff2100be2dbb.manifest
File versionNot applicable
File size7,422
Date (UTC)19-May-2014
Time (UTC)11:24
File nameWow64_microsoft-windows-coresystemminpnp_31bf3856ad364e35_6.3.9600.17130_none_05a20f76f48351e7.manifest
File versionNot applicable
File size2,752
Date (UTC)19-May-2014
Time (UTC)08:50
File nameWow64_microsoft-windows-coreusermodepnp_31bf3856ad364e35_6.3.9600.17130_none_7246a973351eefb6.manifest
File versionNot applicable
File size5,548
Date (UTC)19-May-2014
Time (UTC)08:53
Additional files for all supported x64-based versions of Windows 8.1
File propertyValue
File nameAmd64_16b4a28bf2a71e5675dc47debf345d5f_31bf3856ad364e35_6.3.9600.17130_none_cdb9d8bf579cc3f2.manifest
File versionNot applicable
File size707
Date (UTC)21-May-2014
Time (UTC)16:29
PlatformNot applicable
File nameAmd64_69587584c25a7f476132c47221a1d617_31bf3856ad364e35_6.3.9600.17130_none_31f51e2799f0c827.manifest
File versionNot applicable
File size707
Date (UTC)21-May-2014
Time (UTC)16:29
PlatformNot applicable
File nameAmd64_9b9995c644a6fd6f9b2a42d2b348b2c5_31bf3856ad364e35_6.3.9600.17130_none_c9da01ed03bf8c99.manifest
File versionNot applicable
File size708
Date (UTC)21-May-2014
Time (UTC)16:29
PlatformNot applicable
File nameAmd64_ffa94239bdfea244849532e8162bd31b_31bf3856ad364e35_6.3.9600.17130_none_9807a9a1d0852522.manifest
File versionNot applicable
File size708
Date (UTC)21-May-2014
Time (UTC)16:29
PlatformNot applicable
File nameAmd64_microsoft-windows-coresystemminpnp_31bf3856ad364e35_6.3.9600.17130_none_fb4d6524c0228fec.manifest
File versionNot applicable
File size7,712
Date (UTC)21-May-2014
Time (UTC)16:29
PlatformNot applicable
File nameAmd64_microsoft-windows-coreusermodepnp_31bf3856ad364e35_6.3.9600.17130_none_67f1ff2100be2dbb.manifest
File versionNot applicable
File size7,422
Date (UTC)19-May-2014
Time (UTC)11:24
PlatformNot applicable
File nameWow64_microsoft-windows-coresystemminpnp_31bf3856ad364e35_6.3.9600.17130_none_05a20f76f48351e7.manifest
File versionNot applicable
File size2,752
Date (UTC)19-May-2014
Time (UTC)08:50
PlatformNot applicable
File nameWow64_microsoft-windows-coreusermodepnp_31bf3856ad364e35_6.3.9600.17130_none_7246a973351eefb6.manifest
File versionNot applicable
File size5,548
Date (UTC)19-May-2014
Time (UTC)08:53
PlatformNot applicable
Properties

Article ID: 2969817 - Last Review: 06/10/2014 18:42:00 - Revision: 2.0

Windows 8.1 Enterprise, Windows 8.1, Windows 8.1 Pro, Windows RT 8.1

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