Event ID 4999 and 4401 when the Microsoft Exchange Replication service crashes in Exchange Server 2013

Symptoms
In a Microsoft Exchange Server 2013 environment, the Microsoft Exchange Replication service crashes frequently after you install Cumulative Update 6 for Exchange Server 2013.

Additionally, the following events are logged in the Application log in Event Viewer:


Log Name: Application
Source: MSExchange Common
Date: Date and Time
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Description:
Watson report about to be sent for process id: Process ID, with parameters: E12IIS, Type, Version Number, msexchangerepl, M.Exchange.Common, M.E.C.H.DatabaseFailureItem.Parse, System.ArgumentOutOfRangeException, xxxx, Version Number.
ErrorReportingEnabled: True

Log Name: Application
Source: MSExchangeRepl
Date: Date and Time
Event ID: 4401
Task Category: Service
Level: Error
Keywords: Classic
User: N/A
Description:
Microsoft Exchange Server Locator Service failed to find active server for database 'database'. Error: An Active Manager operation failed. Error: Invalid Active Manager configuration. Error: Active Manager hasn't completed configuration initialization.

Cause
This issue occurs because of old failure entries in the crimson channel log.
Resolution
To resolve this issue, install Cumulative Update 7 for Exchange Server 2013.
Workaround
To work around this issue, clear the entries from the crimson channel log that stores mailbox database failure items.

To do this, follow these steps:
  1. On the problem server, open an elevated command prompt.
  2. Run the following command to clear the even entries from the crimson channel log:
    Wevtutil.exe cl "Microsoft-Exchange-MailboxDatabaseFailureItems/Operational"
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Eigenschaften

Artikelnummer: 3003580 – Letzte Überarbeitung: 03/11/2016 04:38:00 – Revision: 4.0

Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard

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