Outlook 2016 for Mac cannot be set as the default application in Mac OS X Yosemite

Symptoms
In Microsoft Outlook 2016 for Mac running on Mac OS X Yosemite (10.10) or later versions, you cannot set Outlook as the default application. 

In Outlook Preferences, under General, you enable the Make Outlook the default application for e-mail, calendar, and contacts option. However, when you check the general preferences again, this option is not enabled.
Cause
This behavior is as designed on Mac OS X Yosemite (10.10) and later versions. Sandboxed applications, such as Outlook 2016 for Mac, cannot call the function to set these applications as default applications in Yosemite and later versions.
Workaround
To work around this behavior, set Outlook to be the default application in Apple Mail preferences. To do this, follow these steps:
  1. Run the Mail application.
  2. On the Mail menu, click Preferences.
  3. Click the General tab.
  4. For Default email reader, select Microsoft Outlook.


Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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Article ID: 3027171 - Last Review: 08/10/2015 06:48:00 - Revision: 2.0

Microsoft Outlook 2016 for Mac, Outlook for Mac for Office 365

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