This article describes an issue in which Windows Store apps may crash in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. An update is available to resolve this issue. Before you install this update, check out the Prerequisites section.
This issue occurs in Windows Store apps. For example, this issue occurs in the following apps:
Note The update for Windows RT 8.1 can be obtained only from Windows Update.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
To apply this update, you do not have to make any changes to the registry.
You may have to restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8.1 and Windows Server 2012 R2 file information and notes
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
6.3.960 0.17 xxx
Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
For all supported x64-based versions of Windows 8.1 or Windows Server 2012 R2
For all supported Windows RT 8.1
Additional file information
Additional file information for Windows 8.1 and for Windows Server 2012 R2
Additional files for all supported x86-based versions of Windows 8.1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
See the terminology that Microsoft uses to describe software updates.
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1