This article describes update KB3039720 for Microsoft Office 2013 that was released on October 13, 2015. This update also applies to Office Home and Student 2013 RT. This update has a prerequisite.Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)
Improvements and fixes
Fixes the following issue:
When you try to start an Office 2013 application in Windows 7 compatibility mode on a Windows 8 or a later version of Windows-based computer, you receive a message that looks something like:
A repair from control panel is needed.
How to download and install the update
Microsoft Update
Use Microsoft Update to automatically download and install the update.
Microsoft Update Catalog
To get the standalone package for this update, go to the Microsoft Update Catalog website.
If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.
Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.
Update information
Restart informationYou may have to restart the computer after you install this update.
PrerequisiteTo apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.
More Information
To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
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Open an Office 2013 application, such as Microsoft Word 2013.
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On the File menu, select Account.
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For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
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Office 2013 Click-to-Run installation |
MSI-based Office 2013 |
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Windows 10
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Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
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In the list of updates, locate and then select update KB3039720, and then select Uninstall.
Windows 8 and Windows 8.1
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Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.
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Enter windows update, select Windows Update, and then select Installed Updates.
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In the list of updates, locate and then select update KB3039720, and then select Uninstall.
Windows 7
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Go to Start, enter Run, and then select Run.
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Enter Appwiz.cpl, and then select OK.
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Select View installed updates.
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In the list of updates, locate and then select update KB3039720, and then select Uninstall.
References
See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.
