FIX: "Cannot access the specified path or file on the server" when you use CSV in SSMS to back up or restore database

Symptoms
When you try to use Clustered Shared Volumes (CSV) as a source or destination in performing a backup or restore database activity in Microsoft SQL Server 2014 Management Studio (SSMS 2014), you receive the following error message:
<file path of the backup file>
Cannot access the specified path or file on the server. Verify that you have the necessary security privileges and that the path or file exists. If you know that the service account can access a specific file, type in the full path for the file in the File Name control in the Locate dialog box.

Resolution
The issue was first fixed in the following cumulative updates for SQL Server: 

About cumulative updates for SQL Server

Each new cumulative update for SQL Server contains all the hotfixes and all the security fixes that were included in the previous cumulative update. Check out the latest cumulative updates for SQL Server:
Workaround
To work around this issue, use one of the following methods:
  • Use TSQL statements to perform the backup or restore database activity in a new query window.
  • Instead of browsing to the CSV path manually, enter the path and file name in the Backup or Restore Database wizard when you select the location.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Properties

Article ID: 3048627 - Last Review: 06/23/2015 05:44:00 - Revision: 2.0

Microsoft SQL Server 2014 Developer, Microsoft SQL Server 2014 Enterprise, Microsoft SQL Server 2014 Standard, Microsoft SQL Server 2014 Service Pack 1

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