Event ID 4999 is logged and MSExchangeServicesAppPool crashes in an Exchange Server 2010 environment

The event log resembles the following:
Log Name: Application
Source: MSExchange Common
Date: Date 
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
Watson report about to be sent for process id: Process ID, with parameters: E12, TypeVersion Number, WS, unknown, M.E.S.C.E.EwsHttpResponseWireWriter.InternalEndSendResponse, System.NullReferenceException, dda, unknown.
ErrorReportingEnabled: False
This issue occurs because a third-party product disconnects in an unexpected state. This disconnection causes a System.NullReferenceException exception, and that triggers the crash.
To resolve this issue, install Update Rollup 10 for Exchange Server 2010 Service Pack 3.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Article ID: 3051284 - Last Review: 06/16/2015 19:01:00 - Revision: 1.0

Microsoft Exchange Server 2010 Service Pack 3

  • kbqfe kbfix kbsurveynew kbexpertiseinter KB3051284