Symptoms
Consider the following scenario:
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The Certificate Services Web Enrollment role service is installed on a Windows Server 2008 R2-based server.
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You have a client computer that is running Internet Explorer 10 or a later version.
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You try to access the Certificate Services Web Enrollment page that is hosted on the Windows Server 2008 R2-based server.
In this scenario, the following error is received in Internet Explorer:
This Web browser does not support the generation of certificate requests
Cause
The Browser Version check incorrectly identifies the Internet Explorer version as "IE 1."
Workaround
Supported workarounds for this issue are as follows:
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Configure compatibility view in Internet Explorer.
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Move the Web Enrollment page functionality to Windows Server 2012.
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Modify the Certsbrt.inc file by replacing lines 44 through 70 with the following content. Certsbrt.inc is located in the following folder:
%WINDIR%\system32\certsrv\en-us
'
' If there is no '.' in the UserAgent string, this will return the next character if any ' as the version number. ' We extract the string until a '.' and then convert it ' into integer. If -1 is returned from this function then it isn't MSIE ' Function GetInternetExplorerVersionNumber(sHttpUserAgent) Dim nMSIE GetInternetExplorerVersionNumber = -1 nMSIE = InStr(sHttpUserAgent, "MSIE") If 0 <> nMSIE Then numChar = InStr(Mid(sHttpUserAgent, nMSIE + 5), ".") - 1 If -1 = numChar Then ' no '.' in the string numChar = 1 End If If nMSIE + 5 + numChar - 1 <= Len(sHttpUserAgent) Then GetInternetExplorerVersionNumber = CInt(Mid(sHttpUserAgent, nMSIE + 5, numChar)) End If End If End Function ' ' We define a Old MSIE based browser ' if it has the string MSIE that is followed by a version number that is less than 4 ' NOTE: ' IsOldMSIE = False does not imply MSIE >= 4. ' ' i.e. Not IsOldMSIE("abc") = True ' Not IsOldMSIE("MSIE") = True ' Function IsOldMSIE(sHttpUserAgent) Dim nMSIE Dim sMSIEVersion IsOldMSIE = False nMSIE = InStr(sHttpUserAgent, "MSIE") If nMSIE <> 0 AND (nMSIE+5 < Len(sHttpUserAgent)) Then nVersion = GetInternetExplorerVersionNumber(sHttpUserAgent) If -1 <> nVersion Then IsOldMSIE = nVersion < NEW_MSIE_VERSION End If End If End Function
More Information
Lines 44 through 70 in the unmodified Certsbrt.inc file on the Windows Server 2008 R2-based server are as follows. These are the lines that are to be replaced.
'
' We define a Old MSIE based browser ' if it has the string MSIE that is followed by a version number that is less than 4 ' NOTE: ' IsOldMSIE = False does not imply MSIE >= 4. ' ' i.e. Not IsOldMSIE("abc") = True ' Not IsOldMSIE("MSIE") = True ' Function IsOldMSIE(sHttpUserAgent) Dim nMSIE Dim sMSIEVersion nMSIE = InStr(sHttpUserAgent, "MSIE") If nMSIE=0 Then IsOldMSIE = False ElseIf nMSIE+5 < Len(sHttpUserAgent) Then sMSIEVersion = Mid(sHttpUserAgent, nMSIE+5, 1) IsOldMSIE = CInt(sMSIEVersion) < NEW_MSIE_VERSION Else IsOldMSIE = False End If End Function