Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

Assume that some Microsoft Exchange ActiveSync-enabled devices are quarantined in a Microsoft Exchange Server 2013 environment. When you open a link in a quarantined email to view the list of these devices, the list is empty.

Cause

This issue occurs because the link is malformed by missing the &dtm=Isolation string in the querystring.

Resolution

To fix this issue, install Cumulative Update 10 for Exchange Server 2013.

Workaround

To work around this issue, add the &dtm=Isolation string to the querystring of the link that's embedded in the notification email.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×