December 8, 2015, update for Office 2016 (KB3114370)

This article describes update 3114370 for Microsoft Office 2016 that was released on December 8, 2015. This update has a prerequisite.

Note The update that's available from the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to Office 2016 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)
Improvements and fixes
This update fixes the following issue:

  • Assume that you try to insert a picture into a document in an Office 2016 application. Then, you select and delete a picture. When you select Insert, you receive the following error message:

    An error occurred while importing this file.
    After you select OK, the Office application crashes.
How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is available for manual download and installation from the Microsoft Download Center.

If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Virus-scan claim
Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.
Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Office 2016 installed.
More information
To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Open an Office 2016 application.
  2. On the File menu, select Account.
  3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
Office 2016 Click-to-Run installationMSI-based Office 2016
The screenshot for Word click to runThe screenshot for Word MSI

How to uninstall this update

Windows 10
  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
  2. In the list of updates, locate and then select update KB3114370, and then select Uninstall.
Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.
  2. Enter windows update, select Windows Update, and then select Installed Updates.
  3. In the list of updates, locate and then select update KB3114370, and then select Uninstall.
Windows 7

  1. Go to Start, type Appwiz.cpl in the Start Search box, and then click OK.
  2. Click View installed updates.
  3. In the list of updates, locate and then select update 3114370, and then click Uninstall.
Learn about the information about the standard terminology that's used to describe Microsoft software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.
File Information
The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel. 


oart-x-none.msp file information
File identifierFile nameFile versionFile sizeDateTime


oart-x-none.msp file information
File identifierFile nameFile versionFile sizeDateTime

Article ID: 3114370 - Last Review: 12/08/2015 18:10:00 - Revision: 1.0

Microsoft Office Home and Business 2016, Microsoft Office Home and Student 2016, Microsoft Office Personal 2016, Microsoft Office Professional 2016, Microsoft Office Professional Plus 2016, Microsoft Office Standard 2016

  • kbexpertisebeginner atdownload kbsurveynew KB3114370