Event ID 4999 with MSExchangerepl.exe and MSExchangeDagMgmt.exe crash in Exchange Server 2013 environment

Symptoms
In a Microsoft Exchange Server 2013 environment, when you restart a database availability group (DAG) node that contains active database copies, the healthy copies on other DAG nodes are not enabled. Meanwhile, event ID 4999 for MSExchangeRepl.exe and MSExchangeDagMgmt.exe are recorded in the Application log multiple times until the restarted node has completely restarted. While this is occurring, Windows clients may be disconnected.

The following events are recorded in the Application log:

Log Name: Application
Source: MSExchange Common
Date: DateTime
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Description:
Watson report about to be sent for process id: 4308, with parameters: E12IIS, c-RTL-AMD64, 15.00.1130.007, MSExchangeDagMgmt, M.Exchange.Rpc, M.E.R.C.ReplayRpcClient.RpccGetCopyStatusEx4, System.OutOfMemoryException, xxxx, version.
ErrorReportingEnabled: True


Log Name: Application
Source: MSExchange Common
Date: DateTime
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Description:
Watson report about to be sent for process id: 12216, with parameters: E12IIS, c-RTL-AMD64, 15.00.1130.007, msexchangerepl, M.Exchange.Rpc, M.E.R.C.ReplayRpcClient.RpccGetCopyStatusEx4, System.OutOfMemoryException, xxxx, version.
ErrorReportingEnabled: True

Cause
This problem occurs because of an "out of memory" issue for remote procedure calls.
Resolution
To fix this problem, install Cumulative Update 12 for Exchange Server 2013 or a later cumulative update for Exchange Server 2013.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 3135269 - Last Review: 03/15/2016 15:43:00 - Revision: 2.0

Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard

  • kbqfe kbsurveynew kbfix kbexpertiseinter KB3135269
Feedback