This article describes an issue that occurs when you use load balancing and failover (LBFO) Dynamic Teaming in Windows Server 2012 R2. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section.
Windows Server 2012 R2 server may drop packets if the following settings are configured:
Network Interface Card (NIC) Teaming is enabled.
Teaming Load Balancing Mode: Dynamic.
More than one NIC is in Active Mode.
When packet dropping occurs, event ID 8 is logged in Event Viewer under Applications and Services Logs > Microsoft > MsLbfoProvider > Operational view that looks something like this:
Therefore, you may encounter the following issues but not limit to these issues:
Cluster nodes are unexpectedly removed from cluster groups.
SQL database transaction failures.
TCP connection stops.
This issue occurs because a race condition causes NIC Teaming Dynamic load balance algorism to drop packets.
How to get this update
Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
To apply this update, you don't have to make any changes to the registry.
You may have to restart the computer after you apply this update.
Update replacement information
This update doesn't replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Dynamic teaming load balancing is a new feature in Windows Server 2012 R2. Windows Server 2012 R2 servers default to dynamic mode when teaming NICs are created on physical computers. LBFO driver versions earlier than this KB 3137691 may incorrectly drop packets. Such packet loss can increase as processor cores are added and network traffic increases.
Learn about the terminology that Microsoft uses to describe software updates.
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Windows Server 2012 R2
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
6.3.960 0.18 xxx
Windows Server 2012 R2
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.