This article describes an issue that occurs when you log on App-V in Windows Server 2012 R2. An update is available to fix this issue. Before you install this update, see the Prerequisites section.
Consider the following scenario:
You use Microsoft Application Virtualization (App-V) 5.0 SP3 for Remote Desktop Service (RDS).
You log on the App-V and then log off.
In this scenario, the following issues may occur when you try to log on the next time:
When you use Mandatory User Profiles (Ntuser.man), you can't logon and receive a "Logon is not possible" error message.
When you use Roaming User Profiles (NTuser.dat), a temporary profile will be created on the next logon.
This issue occurs because the ProfileGUID and ProfileList keys aren't removed from the registry after you log off. This causes the user profile isn't unloaded cleanly.
How to get this update
Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.
To apply this update, you don't have to make any changes to the registry.
You may have to restart the computer after you apply this update.
Update replacement information
This update doesn't replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Learn about the terminology that Microsoft uses to describe software updates.
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
6.3.960 0.18 xxx
Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1