Elevated CPU usage for Rtcsrv.exe process on a Lync Server 2010 front-end server
On a Microsoft Lync Server 2010 front-end server, client users may experience the following symptoms:
- New users cannot sign in to the front-end server.
- Users cannot complete instant message conversations.
- Users cannot join meetings that are hosted on the front-end server.
This issue occurs because of a race condition in the rtcsrv.exe process.
To fix this issue, install the April, 2016 Cumulative Update 4.0.7577.728 for Lync Server 2010.
Article ID: 3155594 - Last Review: 05/20/2016 05:21:00 - Revision: 5.0
Microsoft Lync Server 2010 Enterprise Edition, Microsoft Lync Server 2010 Standard Edition
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