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"Shutdown" option missing from the Start Menu and Ctrl+Alt+Del dialog box

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Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Author:
Raghu Boddu MVP
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SUMMARY
The "Shutdown" button may not be available in the Start menu and grayed out when you press Ctrl+Alt+Del.
CAUSE
This issue is due to the Local Computer Policy settings.
RESOLUTION
To resolve the issue, perform the following:
 
Click Start, Run.
Type gpedit.msc and click OK.
Navigate to the following path:
 
User Configuration\Administrative Templates\Start Menu and Taskbar
 
Double-click "Remove and Prevent Access to the Shut Down command"
Select "Not configured" or "Disabled"
Close Group Policy window.
MORE INFORMATION
Related articles:
 
MS Knowledge Base article #303070 - "Logoff" and "Shutdown" Are Missing from the Start Menu When You Use Remote Desktop
 
Important: This article includes modifying the registry. It is recommended to have a good backup of the registry, before making the modification. For information about how to back up, restore, and edit the registry, go through the following Microsoft Knowledge Base:
 
- Description of the Microsoft Windows Registry
Properties

Article ID: 555449 - Last Review: 09/02/2005 01:02:27 - Revision: 1.0

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional, Microsoft Windows XP Service Pack 1, Microsoft Windows XP Service Pack 2, Microsoft Windows XP Media Center Edition 2002

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