When you try to install a Microsoft Systems Management Server (SMS) 2003 or a Microsoft System Center Configuration Manager 2007 (ConfigMgr) management point, the management point is installed incorrectly. You may receive one of the following status messages in the Administrator Console:
In SMS 2003 you may receive status message ID 4963 or 5436.
In ConfigMgr you may receive status message ID 4963, 5436, 5437, 5438, 5439, 5480, 5481, 5482, or 5483
This article contains links to information that you can use to help you troubleshoot management point installation issues.
Systems Management Server 2003
To view general troubleshooting guidance for management points in SMS 2003, visit the following Microsoft Web site. You will find general guidance, troubleshooting tools, flowcharts, and more information here.
The Microsoft Web site contains information that you can use to troubleshoot issues with different SMS 2003 site systems. For more information about how to troubleshoot common issues, visit the "Site Systems Frequently Asked Questions" Web page on the following Microsoft Web site:
For general information about how to develop a deployment strategy, visit the "Scenarios and Procedures for Microsoft Systems Management Server 2003: Planning and Deployment" Web page on the following Microsoft Web site:
Most of the SMS 2003 information remains relevant for management point deployment and troubleshooting in Configuration Manager 2007. Information at the following links is updated specifically for Configuration Manager 2007.
In Configuration Manager 2007, you can use the Setup Prerequisite Checker to validate prerequisites from a stand-alone command prompt execution. This can be valuable for validating possible issues that can affect a management point’s installation and ongoing operation. For more information about the Setup Prerequisite Checker, visit the following Microsoft Web site:
For general information about how to develop a deployment strategy, visit the "Planning and Deploying the Server Infrastructure for Configuration Manager 2007" Web page on the following Microsoft Web site: