Article ID: 918790 - View products that this article applies to.
You cannot print multiple copies of a Microsoft Office Word 2007 document. If you type a value that is larger than one in the Number of copies box in the Print dialog box, only one copy is printed. This problem occurs if you are using any one of the following printers:
This problem occurs if one of the following conditions is true:
To work around this problem, use one of the following methods, as appropriate for your situation.
Method 1: Disable background printing
Method 2: Change the printer driver spool settings
Method 3: Change the Graphics mode from vector to rasterNote The following steps may not apply to every printer. For steps that are specific to the printer that you are using, contact the printer manufacturer.
Method 4: Add an extra page to the documentSometimes you can print multiple copies by adding a blank page to the end of the document. To do this in Word 2007, follow these steps:
Method 5: Upgrade third-party printer driversIf you are using a third-party printer driver, contact the printer driver vendor to see whether an updated printer driver is available. If an updated printer is available, upgrade to that driver.
For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-usMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Method 6: Configure printer-specific settingsUse one of the following workarounds as appropriate.
Hewlett-Packard DeskJet 870CSE
Epson Stylus 600 InkJet Color
Hewlett-Packard LaserJet 5PIf you are using a Hewlett-Packard LaserJet 5P printer that uses the Hppcl5ms.drv printer driver, follow these steps:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 918790 - Last Review: October 15, 2007 - Revision: 1.5