When you try to restore a backup or try to burn a backup to a CD-RW or to a DVD-RW in Microsoft Office Accounting Professional or in Microsoft Office Accounting Express, you receive one of the following error messages.
Error message 1
Handle does not support synchronous operating, the parameters to the file screen constructor may need to be changed to indicate the handle was opened asynchronously (That is, it was opened explicitly for overlapped IO)
Error message 2
The media family on device C is incorrectly formed. SQL server cannot process this media family. RESTORE HEADERONLY is terminating abnormally.
Error message 3
Access is Denied.
This problem occurs for one of the following reasons:
If you receive Error message 1, you do not have a Microsoft SQL Server product installed on the computer. See Method 1 or Method 2 in the "Resolution" section.
If you receive Error message 2, Microsoft SQL Server 2005 is installed on the computer. You are trying to restore the backup by using a backup file on a portable storage device. However, the portable storage device is incompatible with the SQL Server 2005 restore process. See Method 3 in the "Resolution" section.
If you receive Error message 3, you may be trying to burn the backup to a rewriteable CD (CD-RW) or a rewriteable DVD (DVD-RW). The backup that is directly written onto the media conflicts with the burning process. See Method 4 in the "Resolution" section.
To resolve this problem, use the appropriate method.
Manually remove Accounting Professional or Accounting Express. Then, reinstall Accounting Professional or Accounting Express. For more information about how to manually remove Accounting Professional or Accounting Express, click the following article numbers to view the articles in the Microsoft Knowledge Base:
945462 How to manually remove Accounting Professional 2008 or Accounting Express 2008 and SQL Server 2005
930294 How to manually remove Microsoft Office Accounting 2007 and Microsoft SQL Server Express 2005
Note Microsoft SQL Server 2005 Express Edition is installed when you reinstall Accounting Professional or Accounting Express.
Install SQL Server 2005 Express Edition.For information about how to obtain SQL Server 2005 Express Edition, visit the following Microsoft Web site: