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A hotfix is available that corrects an issue in the memory allocation logic of the Itanium-based version of Windows Server 2008

SYMPTOMS
There is an issue in the memory allocation logic of the Itanium-based version of Windows Server 2008. When the system allocates memory pages, it incorrectly allocates noncontiguous physical memory instead of contiguous physical memory. This behavior may cause unpredictable issues on certain hardware at a very early stage of system startup.

This issue was discovered during tests in which the Driver Verifier utility was enabled. However, this issue may also occur when the following conditions are true:
  • The system allocates a memory map that exceeds one page.
  • The physical location of the memory map spans two physical pages.
RESOLUTION

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductMilestoneService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista SP1 and Windows Server 2008 SP1SP1GDR
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1SP1LDR
  • Service Pack 1 is integrated into Windows Server 2008.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

For all supported Itanium-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Hal.dll6.0.6001.22303427,27206-Nov-200814:11IA-64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported Itanium-based versions of Windows Server 2008

File nameIa64_hal.inf_31bf3856ad364e35_6.0.6001.22303_none_03aa5596210852a9.manifest
File versionNot Applicable
File size1,655
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_1_for_kb959169~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,804
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_2_for_kb959169~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,809
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_3_for_kb959169~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,809
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_for_kb959169_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_for_kb959169_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_for_kb959169_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_for_kb959169_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_for_kb959169_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
File namePackage_for_kb959169_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)06-Nov-2008
Time (UTC)21:26
PlatformNot Applicable
Properties

Article ID: 959169 - Last Review: 10/08/2011 02:03:00 - Revision: 2.0

  • Windows Server 2008 for Itanium-Based Systems
  • kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB959169
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