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FIX: Error message when you use the New-MoveRequest task to move a mailbox from Exchange 2007 to Exchange 2010: "Error: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)"

SYMPTOMS
Consider the following scenario:
  • You deploy Microsoft Exchange Server 2010 in an environment that already has Microsoft Exchange Server 2007.
  • Exchange 2010 and Exchange 2007 are separated by Microsoft Internet Security and Acceleration (ISA) Server 2006 or Microsoft Forefront Threat Management Gateway (TMG) 2010.
  • You try to move a mailbox from Exchange 2007 to Exchange 2010 by using the New-MoveRequest task on the Exchange 2010 Microsoft Management Console (MMC) snap-in.

In this scenario, the operation fails together with the following error message:
Error: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)


Note 
The supported fix for Forefront TMG 2010 is included in Forefront TMG 2010 Service Pack 1 (SP1).
CAUSE
This problem occurs because ISA Server 2006 or Forefront TMG 2010 does not forward some error codes that are generated on the server-side remote procedure calls (RPC) in this scenario.
RESOLUTION

Service pack information

This problem is fixed in Forefront TMG 2010 Service Pack 1.

For more information about how to obtain Forefront TMG 2010 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
981324 List of problems that are fixed in Forefront Threat Management Gateway 2010 Service Pack 1

Hotfix rollup information


Hotfix installation information

To resolve this problem, follow these steps:
  1. Install the hotfix rollup package that is described in the following Microsoft Knowledge Base article:
    976301 Description of the ISA Server 2006 hotfix package: October 25, 2009
  2. Start Notepad, and then copy the following script into a Notepad file.
        Dim oFPC    Dim oFirewallFilter    Dim oVPS    on error resume next    err.Clear    Set oFPC = CreateObject("FPC.Root")    'Get the filter admin object    Set oFirewallFilter = oFPC.GetContainingArray.Extensions.ApplicationFilters("{E331F638-AB86-4AA5-9B6A-2B0248C7B4FB}")    if oFirewallFilter is nothing then	Wscript.Echo "RPC filter ({E331F638-AB86-4AA5-9B6A-2B0248C7B4FB}) is not installed in array"	WScript.Quit    end if    'Get the filters vendor parameters set object    Set oVPS = oFirewallFilter.VendorParametersSets("{E331F638-AB86-4AA5-9B6A-2B0248C7B4FB}")    'If this vendor parameters set does not exists, create it    If oVPS Is Nothing Then	WScript.Echo "Adding vendor parameters set ({E331F638-AB86-4AA5-9B6A-2B0248C7B4FB})"	err.Clear        Set oVPS = oFirewallFilter.VendorParametersSets.Add("{E331F638-AB86-4AA5-9B6A-2B0248C7B4FB}",False)        oFirewallFilter.VendorParametersSets.Save    End If    'Add the needed parameters    oVPS.Value("ForwardNotRegisteredError") = 1    oVPS.Save    'Inform the user of the result    if err.Number <>0 then	Wscript.Echo "Fail to set parameters. error code is:" & err.number & " Desc:" & err.description    else        Wscript.Echo "Paramters were successfully added"    end if
  3. Save the file as a Microsoft Visual Basic script file by using the .vbs file name extension. For example, save the file by using the following name:
    EnableKB976545.vbs
  4. Double-click the .vbs file to run it.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Forefront TMG 2010 Service Pack 1.
REFERENCES
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 976545 - Last Review: 10/06/2011 14:27:00 - Revision: 4.0

Microsoft Internet Security and Acceleration Server 2006 Service Pack 1, Microsoft Internet Security and Acceleration Server 2006 Standard Edition, Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition, Microsoft Forefront Threat Management Gateway 2010 Enterprise, Microsoft Forefront Threat Management Gateway 2010 Standard

  • kbexpertiseinter kbfix kbsurveynew kbqfe KB976545
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