Applies ToWindows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Standard Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Starter Windows 7 Ultimate

Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms

Consider the following scenario:

  • A computer is running Windows Server 2008 R2 or Windows 7.

  • The IPSec tunnel is configured on a network by using IPv6 transition technologies, such as Intra-Site Automatic Tunnel Addressing Protocol (ISATAP) or IPv6 over IPv4 (6to4).

  • The RequireinClearout mode is enabled on the IPSec tunnel. Note This option is only valid on computers that are running Windows 7 or Windows Server 2008 R2.

In this scenario, the computer restarts unexpectedly and you receive the following error message:

0x000000D1 (parameter1, parameter2, parameter3, parameter4) DRIVER_IRQL_NOT_LESS_OR_EQUAL

Notes

  • The four parameters in this error message vary. This depends on the configuration of the computer.

  • Not all " 0x000000D1" Stop error codes are caused by this problem.

Cause

When an outgoing clear text packet is sent by using the IPSec tunnel, an access violation occurs. This behavior triggers the error message that is mentioned in the "Symptoms" section.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, the computer must be running one of the following operating systems:

  • Windows Server 2008 R2

  • Windows 7

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 R2 and Windows 7 file information note

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 R2 and of Windows 7

File name

File version

File size

Date

Time

Platform

Fwpkclnt.sys

6.1.7600.16385

187,472

14-Jul-2009

01:20

x86

Tcpip.sys

6.1.7600.20564

1,285,208

02-Nov-2009

07:08

x86

For all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

File name

File version

File size

Date

Time

Platform

Fwpkclnt.sys

6.1.7600.16385

288,336

14-Jul-2009

01:47

x64

Tcpip.sys

6.1.7600.20564

1,897,560

02-Nov-2009

07:46

x64

For all supported Itanium-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Fwpkclnt.sys

6.1.7600.16385

482,896

14-Jul-2009

01:58

IA-64

Tcpip.sys

6.1.7600.20564

3,774,536

02-Nov-2009

06:30

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2 and for Windows 7

Additional files for all supported x86-based versions of Windows Server 2008 R2 and of Windows 7

File name

File version

File size

Date

Time

Platform

Package_for_kb977067_rtm~31bf3856ad364e35~x86~~6.1.2.0.mum

Not Applicable

1,947

03-Nov-2009

20:05

Not Applicable

X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.20564_none_b392a6b4e0c8221f.manifest

Not Applicable

3,780

03-Nov-2009

20:07

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

File name

File version

File size

Date

Time

Platform

Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.20564_none_0fb1423899259355.manifest

Not Applicable

3,784

03-Nov-2009

20:09

Not Applicable

Package_for_kb977067_rtm~31bf3856ad364e35~amd64~~6.1.2.0.mum

Not Applicable

2,181

03-Nov-2009

20:05

Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ia64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.20564_none_b3944aaae0c62b1b.manifest

Not Applicable

3,782

03-Nov-2009

20:05

Not Applicable

Package_for_kb977067_rtm~31bf3856ad364e35~ia64~~6.1.2.0.mum

Not Applicable

1,683

03-Nov-2009

20:05

Not Applicable

References

For more information about the RequireinClearout mode, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/library/dd736198(WS.10).aspx

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.