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Office Communicator 2007 R2 crashes when you receive an incoming instant message notification

Symptoms
Microsoft Office Communicator 2007 R2 crashes when you receive an incoming instant message notification.

Additionally, you receive the following error message in the Communicator UCCAPI log:
10/16/2009|13:03:44.862 1260:1004 INFO :: Function: SIP_MESSAGE::GetHeader10/16/2009|13:03:44.862 1260:1004 ERROR :: SIP_MESSAGE::GetHeader: HRESULT failed: 80ee0005 = hr. GetHeader10/16/2009|13:03:44.862 1260:1004 WARN :: pSipMessage->GetHeader() Failed in function ParsePCalledPartyIdHeader10/16/2009|13:03:44.862 1260:1004 ERROR :: CUccServerEndpoint::ProcessIncomingCall - Failed to parse P-Called-Pary-ID header
Cause
This problem occurs when the XML for the incoming conversation is deserialized.
Resolution
To resolve this problem, apply the following update:
  • 976135 Description of the Communicator 2007 R2 cumulative update: January 2010
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 978161 - Last Review: 06/21/2014 13:33:00 - Revision: 2.0

  • kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB978161
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