ID articol: 982756 - View products that this article applies to.
Consider the following scenario:
Activation of your subscription for Microsoft Office has failed.
Recurring activations are required to verify your subscription for this product so that your subscription is not interrupted. If the attempts to activate the product continue to fail, the editing functionality in your Office product might be disabled.
To ensure your product remains fully functional learn more about how to resolve this issue as soon as possible.
This issue occurs because the installation of a volume-licensed version of Office 2010 rewrites the registry value UserOperations under OfficeSoftwareProtectionPlatform. As long as this registry value is set to “0,” the subscription activation will fail to renew the subscription of Office 2010. If you do not resolve this issue, the Office 2010 subscription edition will enter Reduced Functionality Mode (RFM).
To have us fix this problem for you, go to the "Fix it for me" section. If you would rather fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for meTo resolve this problem automatically, click the Fix this problem link, click Run in the File Download dialog box, and then follow the steps in the wizard.
Fix this problem
Microsoft Fix it 50408
Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD. Then, you can run this fix on the computer that has the problem.
Let me fix it myselfTo resolve this issue yourself, follow these steps:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
ID articol: 982756 - Ultima examinare: 12 septembrie 2011 - Revizie: 3.0
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