PowerPoint 2013 or PowerPoint 2010 stops working after you repair a presentation

Symptoms
You receive an error in PowerPoint when you try to open a presentation. When you let PowerPoint repair the error it causes PowerPoint to crash or stop working. PowerPoint may also be blocking linked images or content.

Detailed error information
When you open a presentation that contains links to an OLE object in Microsoft PowerPoint 2013 or PowerPoint 2010, you receive the following error message:

See image


If you click Repair, the repair finishes and you receive the following message:

See image


If you click OK, you receive the following security message:

See image


If you click Update Links, PowerPoint crashes or restarts. Additionally, you may receive the following error message:
Microsoft PowerPoint has stopped working

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Additionally, if you open a presentation that contains a linked picture, you receive the following message where the picture used to be:

To help protect your privacy, PowerPoint has blocked automatic download of this picture.
Workaround
Follow these simple steps to work around this issue:
  1. When you are prompted to update links, do not click Update Links. Instead, click Cancel. See image
  2. On the File tab, click Save as, and then save the presentation into a different folder. See image
  3. On the File tab, click Close. See image
  4. On the File tab, click Open, and then open the new copy of the presentation. See image
  5. You are prompted to update the presentation links. Click Update Links. See image
  6. After PowerPoint finishes trying to update the links, you receive the following message:

    See image
  7. Click OK.
  8. Click the File tab, and then click Edit Links to Files in the Related Documents area. See image
  9. In the Links dialog box, select the link that you want to reestablish, and then click one of the following:
    • Update Now. Use this to update the link to the OLE object or picture file.
    • Change Source. Use this to change the source location for the OLE object or picture file.
    • Break Link. Use this to break the link to the source file for the OLE object. Before you can break the link to a picture file, you must reestablish the link. Then, you can embed the picture into the presentation.
  10. Save the presentation after you have edited all the broken links in the presentation.
Properties

Article ID: 982972 - Last Review: 07/12/2013 09:17:00 - Revision: 7.1

Microsoft PowerPoint 2013, Microsoft PowerPoint 2010, Microsoft PowerPoint Home and Student 2010

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