Make and receive callsManage calls Make and receive calls using Skype for Business Use your desk phone to make a Skype for Business call Make and receive a video call using Skype for Business Transfer a Skype for Business call Video: Make a call in Skype for Business You were added as an agent for a response group Set Call Forwarding options in Skype for Business Call forwarding and simultaneously ring Check Skype for Business voicemail and options Set up TTY (text telephone) Manage calls as a delegate for a Skype for Business user