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Add delivery receipt to track an e-mail message

Get a delivery or read receipt

A delivery receipt tells you that an email message was delivered to the recipient's mailbox, but not whether the recipient has seen it or read it. A read receipt tells you that a message was opened. In both cases, you receive a message notification in your Inbox.

Note: The message recipient might decline to send a read receipt. In addition, the recipient's email program might not support read receipts.

  1. In the open message, click Options.

  2. In the Tracking group, select the Request a Delivery Receipt or the Request a Read Receipt check box.

To learn how to turn on these options for all messages that you send, see Be notified when others receive or open an email message.

Note: Receipts are delivered to your Inbox, and are shown with this icon: Icon indicating that the Inbox item is a Read or Delivery receipt..

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