In Outlook for Mac, you can add email accounts for Microsoft Exchange Server mailboxes. This feature is fully supported and available for all users. To use this feature, make sure that your environment meets the following requirements:
-
The on-premises mailboxes must be in Exchange Server 2016 or a later version.
-
Communication between Outlook for Mac client and Exchange Server must use either NTLM or Basic authentication.​​​​​​​
Note:Â Outlook for Mac doesn't support Kerberos or certificate authentication. For more information about currently supported Exchange Server features in Outlook for Mac, go to Supported features for Exchange on-premises.
-
Outlook or Office must be licensed through a volume license or an enterprise or business Microsoft 365 subscription plan.
-
Outlook or Office must be downloaded from the Microsoft 365 portal (https://office.com).
Note:Â The Outlook and Office versions that are downloaded from the Apple App Store don't support the new functionality.
To add an Exchange Server mailbox in Outlook for Mac, go to Add an email account to Outlook for Mac.
To report issues or provide feedback, select Contact Support from the Help menu in the Outlook for Mac client.
