If you are unable to share OneDrive files or folders with contacts in Outlook.com, follow these steps to help resolve the problem.
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Go to https://account.live.com/reputationcheck to validate your Microsoft Account.
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Ensure your Microsoft Account profile is up-to-date and complete. Make sure you accept the Terms Of Use, if requested.
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Once your account has been validated and updated, go to your Outlook.com People view and select any contact.
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Edit (Add, Delete or Change) any of the information and Save your changes. This will help sharing via email.
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Please note you may need to wait up to 24 hours before these changes resolve the problem.
Still need help?
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To get support in Outlook.com, click here or select To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here. |
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For other help with your Microsoft account and subscriptions, visit Account & Billing Help. |
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To get help and troubleshoot other Microsoft products and services, enter your problem here. |
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Post questions, follow discussions and share your knowledge in the Outlook.com Community. |
