Create a poll in Outlook

Create a poll in Outlook

Tip: Create a survey, quiz, or poll with Microsoft Forms. Want to capture and analyze enterprise customer feedback? Try Dynamics 365 Customer Voice.

You can create an instant, real time poll in seconds within an email message. In the body of your Outlook email, add questions and options for single or multiple answers. Once you send the message, recipients vote directly in email or click on a handy included link and vote in a browser window. You can then quickly check poll results in the voting card.

With what versions of Outlook can I create a poll?

You can use Poll with the following versions of Outlook:

Create a poll

  1. In a new email message, go to the Insert tab, and then click Poll.

    Note: You can also find the poll on the Options tab > Use Voting Buttons > Poll.

  2. The Poll pane opens and is ready for you to type your first question and two options.

    Note: If you're already signed in with your work or school account and prompted to sign in again, there may be a setting your admin needs to address to eliminate this extra sign in step for you. Contact your admin for more information.

  3. To add additional options, click + Add option.

  4. When you're done adding options, you can decide if you want responders to only select a single answer or multiple answers. If you want to allow multiple answers, toggle the Multiple answers button to the right so that it turns green.

  5. Click Insert poll into email.

You'll see a link to your poll in the body of the email and your name pre-populated in the CC line. You're now ready to send your poll in email.

Note: In late July 2020 to early August 2020, we're rolling out the pre-installed poll experience of Poll and the Add-in will be retired.

Create a poll

  1. In a new email message, go to the Message tab, and then click Poll.

    Note: You can also find and pin Poll to the toolbar.

  2. When the poll pane opens, type your first question and two options.

  3. To add additional options, click + Add option.

  4. When you're done adding options, you can decide if you want responders to only select a single answer or multiple answers. If you want to allow multiple answers, toggle the Multiple answers button to the right so that it turns green.

  5. Click Insert poll into email.

You'll see a link to your poll in the body of the email and your name pre-populated in the CC line. You're now ready to send your poll in email.

Note: By end of June 2020, we'll have rolled out the pre-installed experience of Poll and the Add-in will be retired. If you already have the Add-in installed, please uninstall it so you can access Poll from its new location. To uninstall the Quick Poll Add-in, select the Store button or the Manage add-ins button on your Add-ins bar. Use the options on the toolbar to uninstall the Quick Poll Add-in.

Create a poll

  1. In a new email message, select More options button > Poll.

  2. The Poll pane opens and is ready for you to type your first question and two options.

  3. To add additional options, click + Add option.

  4. When you're done adding options, you can decide if you want responders to only select a single answer or multiple answers. If you want to allow multiple answers, toggle the Multiple answers button to the right so that it turns green.

  5. Click Insert poll into email.

You'll see a link to your poll in the body of the email and your name pre-populated in the CC line. You're now ready to send your poll in email.

Note: By end of June 2020, we'll have rolled out the pre-installed experience of Poll and the Add-in will be retired. If you already have the Add-in installed, please uninstall it so you can access Poll from its new location. To uninstall the Quick Poll Add-in, select More options button > Get Add-ins > My add-ins. Next, select Quick Poll by Microsoft Forms > More options button > Remove.

How voting works

Recipients will see the poll in the body of their email (also called an "actionable message") or get a link in email that will direct them to vote in a browser.

Microsoft Forms poll in an Outlook email message

Learn more about what versions of Outlook support actionable messages

Why can't my recipients see the poll in their email message?

There are a few reasons why recipients may not see the poll in their email message and, instead, receive a link to the poll, which will direct them to vote in a browser.

  • Your poll may be too lengthy (e.g. title is too long or there are too many options).

  • You're signed in with your Microsoft work or school account and sent your poll to people outside of your organization.

Check your poll results

You can see aggregated results in the voting card that is in the body of the email. Click Refresh to see the most updated results or click View in Forms to see detailed responses on forms.office.com. Similarly, you can click on the poll link in the body of the email to track more detailed results on forms.office.com.

Got feedback on Microsoft Forms?

We'd love to hear from you! Please visit the Microsoft Forms UserVoice site to provide suggestions and vote on ideas others have already submitted.

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