Enable Microsoft Whiteboard for your organization

Microsoft Whiteboard is a free-form, digital canvas where people, content, and ideas come together. Whiteboard enables teams to collaborate in real time, wherever you are, and gives your ideas room to grow with an infinite canvas designed for pen, touch, and keyboard.

How can Whiteboard be enabled or disabled?

Whiteboard is automatically enabled for applicable Microsoft 365 tenants.

Windows 10, iOS, and web users in your tenant can download the app for their preferred platform and sign in, unless you’ve chosen to disable the service.

To enable or disable Whiteboard, do the following:

  1. Go to the Microsoft 365 Admin Center.

  2. On the Admin Center home page, go to Settings, and then choose Services & add-ins.

    In the Office 365 admin page, go to Settings and then choose Services & add-ins.
  3. On the Service & add-ins page, scroll down, and then choose Whiteboard.

    On the Services & add-ins page, choose Whiteboard.
  4. On the Whiteboard panel, toggle Turn Whiteboard on or off for your entire organization to On.

    On the Whiteboard panel, toggle Whiteboard on.
  5. Click Save.

How can Whiteboard for the web be enabled or disabled?

Whiteboard for the web is now included within the Turn Whiteboard on or off for your entire organization setting. 

Where is Whiteboard data stored?

Whiteboard stores newly created boards in different locations depending on the country, go to Microsoft 365 data locations for details. Migrating previously created whiteboards is currently planned for later in 2020. Support for additional regional datacenters is on the roadmap.

What compliance standards does Whiteboard meet?

Whiteboard on Windows 10, Surface Hub, iOS and web meet Tier C, which means that they conform to global standards including SOC 1, SOC 2, ISO 27001, HIPAA, and EU Model Clauses. 

Whiteboard does not yet support Data Loss Prevention (DLP), eDiscovery, legal hold or retention policies. Support for these is on the roadmap.

Can Whiteboard be installed on many Windows 10 devices?

Yes, you can install Whiteboard using System Center Configuration Manager (SCCM). There’s no .msi or .exe available, but you can download an appx that can be deployed.

It is recommended to use an online license type. Once installed, an online licensed appx will automatically sync with the store and keep updating.

If your users do not have access to the store, you can download an offline licensed appx and manually deploy new versions each time the app is updated. This generally happens once or twice a month.

Does Whiteboard support transferring ownership of whiteboards?

Yes, but only for global tenant administrators. Admins can use the PSH cmdlets to list whiteboards for a user and transfer one or all whiteboards to another user.

This can be used to satisfy data subject requests (DSRs) for GDPR or in the case of accounts being removed. We recommend that during your account removal process, you use the PSH cmdlets to transfer a departing user’s boards to their manager or another user.

What auditing, logging or activity is available?

There is no auditing, logging or other activity such as analytics available at this time.

How do subscriptions and licensing work in Whiteboard? Can I license it per user?

There is a Whiteboard license assigned to users in your organization (Whiteboard plan 1, 2, and so on.) These do not currently have any feature differences, but they will in future.

You cannot set Whiteboard on or off for an individual user, only for the entire tenant. The licenses are not used to enable or disable Whiteboard for the user, but this capability is on the roadmap.

See Also

Microsoft Whiteboard Help

Privacy settings in Microsoft Whiteboard

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×