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Why are you removing unique partner offers from Microsoft 365 Personal and Family subscriptions? 

We're committed to bringing our subscribers consistent value. By learning from this program and our partners, we're looking for new ways to deliver that value. We believe there are other areas where we can do this, and we'll be focusing on those going forward.   

I claimed an offer prior to June 30, 2023 but have not redeemed it yet on the partner site. Can I still redeem it? 

You must redeem all eligible offers by June 30, 2023. 

I bought a Microsoft 365 subscription to get additional value from unique offers from partners. How do I cancel my subscription? 

If you do not wish to continue your Microsoft 365 subscription, visit this page for instructions. 

If you purchased a Microsoft 365 subscription with recurring billing from a third-party retailer instead of the Microsoft Store, contact the third-party retailer directly to cancel your subscription. 

How can I find out when my Microsoft 365 subscription expires? 

Please refer to Find out when your Microsoft 365 subscription expires

How can I find where I purchased my Microsoft 365 subscription? 

  1. Go to your Services & subscriptions page.

  2. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Microsoft 365 subscription.

  3. Click on the Manage button, if your subscription was purchased through Microsoft, you will see options to manage your subscription, otherwise you will be taken to the website of the third-party retailer where you purchased your subscription.

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