You might want to amplify posts to reinforce culture, shine the spotlight on leaders, keep employees in the know, or highlight important issues within your organization.
By featuring a conversation, Engage admins, verified admins, and corporate communicators can give relevant content priority treatment in feeds and promote discovery of content. Featured conversations are seen by the entire organization, compared to pinned conversations, which are only seen by community members.
What does featuring a conversation do?
When a conversation is featured:
-
It gets a special visual treatment to call attention to the conversation
-
It shows at the top of Home feeds for all users until they view it
-
For users who may come to Viva Engage less frequently, it's also included in the weekly digest email if a user hasn’t already seen it
-
If you want the featured conversation to appear in user’s Inbox, combine this feature with an announcement
If you feature multiple conversations, just one conversation appears at the top of the Home feed or weekly discovery email. The feed and email show the featured conversation that's expiring first that the user hasn’t yet seen. Featured conversations can show up organically in the Home feed and discovery email. There's no limit to how many conversations you feature.
To feature a conversation
-
Select the ellipses icon to the right of the conversation, and then select Feature conversation.
-
Select the end day and time (your local time) for the featured conversation.
-
Click Continue.
You should see that the conversation is featured as well as a tooltip that only admins can see. Hover over this tooltip to find out when the feature will end.