Frequently Asked Questions about Journal

Journal, a Microsoft Garage project, is an incubation application designed for pen-capable Windows 10 devices. Journal will install on devices without a pen, but for the best experience you should use a device with digital pen support.

Note: The information in this article applies to the most current functionality available in Journal. Like most modern software, the experience in Journal is frequently updated to add new functionality and to improve existing features. Please check back periodically for new and recently updated questions and answers.

What operating systems support Journal?

  • Minimum: Windows 10 November 2019 Update or higher

  • Recommended: Windows 10 20H2

What is the Pen support?

Journal is designed to work with a Digital Pen and supported touch screens that can distinguish the pen from touch.

What is the recommended RAM?

  • Minimum: 4GB of RAM

  • Recommend: 8GB of RAM or higher

What languages are supported in Journal?

  • Currently only English is supported.

Are there any known issues with Journal?

These are the current known issues or limitations in Journal.

  • Ink may stop being recognized if the system is under heavy resource usage. Restarting the app can usually help.

  • You can only open .INK files that are in your Document folders. Move or copy any .INK file into your Documents folder to open.

  • Ink written in different languages other than English may not be detected correctly.

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