If you want to stop syncing OneDrive on your computer because you are on a metered or slow internet connection, you can Pause and Resume your sync.

Pausing and Resuming can also help if OneDrive status displays "Processing changes" for a long time.

To Pause syncing

  1. Select the white or blue OneDrive cloud icon in the notification/menu area.

  2. Right-click (or CTRL-click in Mac) the OneDrive icon on the taskbar and select Pause syncing > 2 / 8 / 24hours.

  3. Choose how long you wish to pause for: 2, 8, or 24 hours and check that the white or blue OneDrive cloud icons in the notification area shows Paused.

    Notes: 

    • If you have both OneDrive and OneDrive for Business, you can pause and resume them independently.

    • OneDrive will automatically pause when a Windows PC enters battery saver mode.

To Resume syncing

Syncing will resume automatically after the Pause time has finished, or you can manually Resume syncing at any time.

  1. Tap the paused OneDrive icon in the notification/menu area:

  2. In the activity center, select More again and select Resume syncing or just tap the Pause button to get going again:

    OneDrive paused button

Learn more

More fixes for recent OneDrive issues

OneDrive is stuck on “Processing changes"

Need more help?

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For help with your Microsoft account and subscriptions, visit Account & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.

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