Applies To
Excel for Microsoft 365 Word for Microsoft 365 PowerPoint for Microsoft 365 Visio Plan 2 Visio Plan 1 SharePoint in Microsoft 365 Microsoft365.com OneDrive (work or school) Microsoft Office OneDrive (home or personal) OneDrive for Mac OneDrive for Windows

If you're actively editing a file when someone else deletes it, you'll see a message explaining that you no longer have access to the file, or in some cases, telling you to save a copy of the document so you won't lose work.  

Example of the error message in Word:  

Screenshot of Upload Failed error while editing a document in Word

Example of the error message in Word on the web: 

Screenshot of Couldn't save automatically error while editing a document in Word

Example of the error message in Visio on the web: 

Screenshot of a Something went wrong error while editing a file in Visio

To save your work, you'll need to save a copy of the file.

If the deletion was a mistake, you can restore the file from the recycle bin of the site or restore from the OneDrive where it was deleted from.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.