Improve your OneDrive sync experience

Enjoy faster and more reliable syncing of your OneDrive for work or school and SharePoint files. The latest release of the OneDrive sync app supports Windows 10, Windows 8.1, Windows 8, Windows 7, and a seamless transition from the previous sync app.

If you're running Windows 10 or Office 2016, or if you’ve signed into the OneDrive sync app with a Microsoft account (for example, someone@outlook.com), skip to Get started in Windows.
If you’re running Windows 8.1, Windows 8, or Windows 7, Install OneDrive, and then read Get started in Windows.
Mac users, read Get started on Mac.

For IT administrators

If you're an IT administrator deploying the sync app to a larger organization, see the following resources:

Need help?

Here are some resources to help you fix sync issues you might have:

Download and run the Support and Recovery Assistant for Office 365. Choose the OneDrive for work or school option when you run it and follow the on-screen instructions to resolve your issues. For help downloading and using the Support and Recovery Assistant, see: Fix Outlook and Office 365 issues with Support and Recovery Assistant for Office 365.
Fix OneDrive sync problems - for steps on how to troubleshoot OneDrive sync problems.

Or, you can get help by emailing the OneDrive support team.

Feedback

Please send us your feedback to help us prioritize new features in future updates. See How do I give feedback on Microsoft Office for more information.

Improve your OneDrive sync experience

For IT administrators

Need help?

Feedback

Need more help?

Want more options?

Was this information helpful?

Thank you for your feedback!