To use OneDrive, you need:
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An active account:
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Either a Microsoft personal account. Create one.
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And/or a work or school account. You can have multiple work or school accounts with OneDrive, but only one personal account.
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A way to access your OneDrive:
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Either a computer or mobile device with compatible web browser.
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And/or a computer or mobile device with the OneDrive app.
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See below for their minimum requirements:
Windows 10/11 (32-bit or 64-bit)
Windows Server 2022, Windows Server 2019, Windows Server 2016 or Windows Server 2012 (including R2)
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Processor: 1.6 GHz or higher, or Intel-based Mac computer, or a Windows 10/11 ARM-based PC
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Memory: 1 GB of RAM or higher
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Resolution: 1024 × 576 minimum
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Internet connection: High-speed Internet access is recommended.
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File systems: NTFS or HFS+ (case insensitive) or APFS (case insensitive)
Notes:
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As of January 1, 2022, we ended support for OneDrive desktop apps running on Windows 7, 8, and 8.1, but versions can be downloaded from OneDrive desktop app for earlier versions of Windows.
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As of August 20, 2021, OneDrive will no longer support Windows Server 2008 R2, as it has been out of extended support since January 2020. Versions can be downloaded for 32-bit or 64-bit.
macOS 11.0 or newer.
Note: We no longer update or allow new installations of OneDrive on macOS versions older than 11. In order to enable OneDrive updates and new installations, we recommend updating to macOS 11.0 or newer.
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Processor: 1.6 GHz or higher, or Intel-based Mac computer, or a Windows 10/11 ARM-based PC
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Memory: 1 GB of RAM or higher
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Resolution: 1024 × 576 minimum
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Internet connection: High-speed Internet access is recommended.
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File systems: NTFS or HFS+ (case insensitive) or APFS (case insensitive)
For the best experience on the OneDrive website, we recommend using the latest version of Microsoft Edge, Chrome, Firefox, or Safari.
Important: Microsoft Internet Explorer is no longer a supported browser. To ensure continued access to your OneDrive, please use another browser, such as Microsoft Edge.
The OneDrive mobile app requires a phone or tablet with Android 6.0 or later. Get the Android app.
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A phone or tablet with Android 6.0 or later. Get the Android app.
The OneDrive mobile app requires one of the following:
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A phone or tablet with Android 6.0 or later. Get the Android app.
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An iPhone, iPad, or iPod touch with iOS 14 or later. Get the iOS app.
Note: Note: From version 13.1, OneDrive only supports iOS/iPadOS versions 14 or newer. If you are using iOS 11 you can only update the OneDrive app. New installations of the OneDrive app need to be on iOS 14 or newer.
Beta or Preview releases
We love early adopters, but PC, Mac, and mobile OS beta releases aren't supported. You'll need to stick with production releases to continue to use OneDrive reliably.
However, if you're keen to always have the latest and greatest, there are two ways to get early access to new features:
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Join the OneDrive Preview for Android or OneDrive Preview for iOS.
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On your OneDrive desktop app, select Help & Settings > Settings > About and select Get early access.
Contact support
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Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. |
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