Microsoft removed the ability to connect new third-party accounts such as a Gmail account and sync existing connected accounts from within Outlook.com. To continue accessing these accounts check out the section below How to view your other accounts while still using Outlook for a list of options, or try our interactive guide to help you with this:
How to view your other accounts while still using Outlook
While you can no longer add or sync third-party accounts as a connected account to Outlook.com, as long as that third-party account is supported, you may still be able to add the account to other Outlook versions, such as Outlook mobile, the desktop versions of Outlook for Windows or Mac, or by forwarding those emails to another Outlook.com account.
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Outlook mobile
Download Outlook for iOS or Outlook for Android to your mobile device. The mobile app lets you add other email accounts so you can sync your email, calendar, and contacts, easily switch between accounts, and have a combined inbox, search, and integrated calendar experience. For more information about how to set up Outlook mobile on your phone, see Outlook for iOS and Android Help Center. -
New or classic Outlook for Windows desktop apps
Classic Outlook for Windows is a desktop app included with Microsoft 365 Personal or Family subscriptions or non-subscription versions of Office such as Office Home & Business.
New Outlook for Windows is available free on Windows devices or as a free download. If you don't already have new Outlook, you can download it from the Microsoft Store following the steps below,
Download and install new Outlook:-
Open the Microsoft Store on Windows app.
Note: To download new Outlook, you must be running Windows 10 version 17763.0 or later.
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Select Get. New Outlook will begin downloading.
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When the download is finished, select Open.
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Follow the prompts to add your account and start using new Outlook.
For help with adding an account to either new Outlook or classic Outlook, see Add an email account to Outlook for Windows.
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Outlook for Mac desktop app
Outlook for Mac is available with Microsoft 365 Personal or Family, non-subscription versions of Office such as Office Home & Business for Mac, or as a standalone purchase. For help with adding your account, see Add an email account to Outlook for Mac. -
Forward email from your other account to an existing account in Outlook.com
If you still want to access your email in Outlook.com, you can forward mail from your third-party account. For more information about how to forward mail, see Automatically forward Gmail messages to another account, and Automatic email forwarding in Yahoo Mail.
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