What to fix
Use built-in headings, styles, and lists.
Why fix it
To preserve tab order and to make it easier for screen readers to read your email, use a logical heading order and the built-in formatting tools in Outlook.
For example, organize headings in the prescribed logical order. Use Heading 1, Heading 2, and then Heading 3, rather than Heading 3, Heading 1, and then Heading 2. And, organize the information in your email into small chunks. Ideally, each heading would include only a few paragraphs.
​​​​​​​Use accessible font format
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Select your text.
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Select the Format Text tab.
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In the Font group, which provides options for font type, size, style, and color, select your formatting choices.
Use bulleted list styles
Create bulleted lists by using the Bullets button.
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Position the cursor anywhere in your email.
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Select the Format Text tab.
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In the Paragraph group, select the Bullets button.
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Type each bullet item in the bulleted list.
Use ordered lists
Create sequential steps by using the Numbering button.
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Position the cursor anywhere in your email.
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Select the Format Text tab.
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In the Paragraph group, select the Numbering button.
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Type the sequential steps.
​​​​​​​Use accessible font format
On the Message tab, select your font type, size, style, and color.
Use bulleted list styles
Create bulleted lists by using the Bullets button.
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Position the cursor anywhere in your email.
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Select the Format > Bulleted List.
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Type each bullet item in the bulleted list.
Use ordered lists
Create sequential steps by using the Numbering button.
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Position the cursor anywhere in your email.
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Select the Format Text > Numbered List.
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Type the sequential steps.
