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If you're using the Reading pane

  1. On the ribbon, select the Message tab.

  2. In the Tags, group, select  The dialog launcher button.Message options.

  3. In the Properties dialog box, under Voting and Tracking options, select the kind of receipt you want for this message.

In a message you're composing, go to the Options tab on the ribbon, then select the Request a Delivery Receipt or Request a Read Receipt box.

If you don't see these choices under Options, select  More Options at the right end, then select the option you want.

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