Set up your Microsoft 365 sign-in for multi-factor authentication

Once your admin enables your organization, and your account, with multi-factor authentication (MFA) you have to set up your user account to use it.

Tip: Want to know more about multi-factor authentication? See What is: Multifactor authentication

By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. For example, you first specify your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.

  1. Sign in to Microsoft 365 with your work or school account with your password like you normally do. After you choose Sign in, you'll be prompted for more information.

    A dialog box telling you that more information is required to complete your sign-in

  2. Choose Next.

  3. The default authentication method is to use the free Microsoft Authenticator app. If you have it installed on your mobile device, select Next and follow the prompts to add this account. If you don't have it installed there is a link provided to download it.

    If you would rather use SMS messages sent to your phone instead, select I want to set up a different method. Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device.
     

    Tip: For a faster, and more secure, experience we recommend using an authenticator app rather than SMS verification.

  4. Once you complete the instructions to specify your additional verification method, the next time you sign in to Microsoft 365, you'll be prompted to provide the additional verification information or action, such as typing the verification code provided by your authenticator app or sent to you by text message.
     

    Note: Generally you'll only need the additional verification method the first time you sign into a new app or device, or after you've changed your password.

If you have applications that don't support an additional verification, you must set up an app password. See manage app passwords for more information.

See also

Sign in to Microsoft 365 with multi-factor authentication
Fix common problems with multi-factor authentication
Use Microsoft Authenticator with Microsoft 365
Change how you get multi-factor authentication codes
Admins: Set up multi-factor authentication for Microsoft 365 users

Stay a step ahead with Microsoft 365

Need more help?

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×