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Go to More More settings button at bottom of screen > Settings to view or change voice, notification, accessibility, contact, and other options for Skype for Business for Windows Phone.

Call Forwarding and simultaneous ring

To set up call forwarding or simultaneous ring:

  • Go to More More settings button at bottom of screen > Settings > Call Forwarding, and then tap the current call forwarding setting. Learn more.

Any changes you make here are automatically copied to Skype for Business on your desktop and other mobile devices.

Voice Settings

Note:  The Voice Settings option may not be available if your organization does not have this feature, or if you're using Microsoft 365. Contact your workplace technical support if you're not sure.

You can choose to make and receive VoIP (Voice over IP) calls over the internet, or regular phone calls using your cellular minutes.

VoIP always

Always use internet calls. If Wi-Fi isn't available, use your cellular data plan.

VoIP over Wi-Fi only

Use internet calling only when Wi-Fi is available; otherwise use your cellular minutes.


Always use your cellular minutes.

Require Wi-Fi for Video
Require Wi-Fi for Content

Normally Skype for Business for Windows Phone 8.1 won't show meeting content or participant video feeds during a meeting unless you have a Wi-Fi connection. If you turn these options off and aren't connected to Wi-Fi, Skype for Business tries to use your data connection to show screen sharing and video.

Important: Turning off one or both of these options may result in higher data charges and difficulty viewing shared content or video.

Mobile Number

This is the number you entered when you first set up Skype for Business. To change it, tap Mobile phone number and enter the number with country and region codes—for example, +1 425-555-1212.

Push Notifications

Push notifications let you know about a new or missed audio or video call, instant message, or alert when you’re signed in to Skype for Business but aren’t active on your mobile device. To turn on push notifications, set the Push notifications setting to On.


To show your photo and view the photo of other contacts on your mobile device, set the Show photos setting to On.

Phonebook Access

To allow Skype for Business to access your mobile phone contacts using search, set the Phonebook setting to On.


The Exchange screen is where you go if you need to modify the settings that tell Skype for Business how to connect to the servers that support meetings and voicemail.

Important:  Normally there is no need to change these settings. Don’t turn off Use Skype for Business Credentials or Auto-Detect Server unless your support team directs you to do so and gives you the correct values to enter.

HTTP Proxy

HTTP Proxy information may be required if you’re connected to a Wi-Fi network that requires proxy information. If you don’t configure the proxy information, you’ll be able to sign in and also sent an IM or call users who are connected to the same Wi-Fi network. But for any other activity, you’ll need to go to More More settings button at bottom of screen > Settings > HTTP Proxy and enter the information provided by your workplace technical support.


Text telephone (TTY) mode is used to send text over a telephone line. A TTY device must be connected to the Windows Phone to interpret the modified audio. Otherwise you might experience poor audio quality. Using TTY mode in a conference call might also cause audio quality issues. Tap On if you need to use this feature.


Logs are used by system administrators to collect and analyze troubleshooting information. Turn on this option if you're asked to do so by your workplace technical support.

Help us improve

If your organization has turned on this feature, you can decide to take part in the Microsoft Customer Experience Improvement Program (CEIP). When you participate, your Windows Phone will automatically send basic, anonymous information to Microsoft about how you use your programs and devices, the types and number of errors you encounter, and the speed of services. This information is combined with other CEIP data to help Microsoft solve problems and improve the products and features that customers use most often. Microsoft does not collect your name, address, or other contact information.

Upload Sign-in Logs

An error report is automatically generated whenever you can’t sign in to Skype for Business. Normally you're asked if you want to send the troubleshooting information to Microsoft. To change this setting, go to More More settings button at bottom of screen > Settings > Upload Sign-in Logs and choose Always or Never.

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