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It's easy to switch to the Microsoft 365 subscription that best meets your needs. For example, if you have Microsoft 365 Personal and want to share Office apps and subscription benefits with your household, you can switch to Microsoft 365 Family.

How to switch subscription plans

How it works:

  1. You buy the Microsoft 365 subscription that you want to switch to using the same Microsoft account as your current subscription.

  2. The remaining days on your current subscription are automatically added to your new subscription.

  3. Depending which plan you're switching to, some benefits may be added or removed (such as sharing and premium Family Safety features).

    See Common questions below for more info.

 Here's an example

Moving from Microsoft 365 Personal to Microsoft 365 Family:

Current subscription: You have 6 months left on your Microsoft 365 Personal subscription.

New subscription: You buy a 12-month subscription to Microsoft 365 Family using the same Microsoft account as your Microsoft 365 Personal subscription.

Result: Your existing subscription is immediately converted to Microsoft 365 Family and will renew in 18 months, not 12. Microsoft 365 Family benefits such as sharing and Family Safety are available immediately after you make this switch.

Moving from Microsoft 365 Family to Microsoft 365 Personal:

Current subscription: You have 6 months left on your Microsoft 365 Family subscription.

New subscription: You buy a 12-month subscription to Microsoft 365 Personal using the same Microsoft account as your Microsoft 365 Family subscription.

Result: Your subscription is immediately converted to Microsoft 365 Personal and will renew in 18 months, not 12. Any Microsoft 365 Family benefits such as sharing and Family Safety are no longer available to you after making this switch.

What changes to expect

Here's what changes when you move to Microsoft 365 Family

You'll continue to have the same benefits with a few more:

Switch to Microsoft 365 Family

Before you move to Microsoft 365 Family, you can check prices.

Switch to Microsoft 365 Family

I prefer a monthly payment

Here's what changes when you move to Microsoft 365 Personal

You'll still have the same benefits as with Microsoft 365 Family, with the exception of the following which aren't included with Microsoft 365 Personal:

  • Sharing your subscription with up to 5 other people.   

So, before you switch, please stop sharing your subscription and let anyone you were sharing with know that unless they buy their own Microsoft 365 subscription or share with someone else, they'll no longer have the following benefits:

  • Premium Office apps

  • 1 TB of OneDrive storage (they'll go back to the free 5 GB limit plan)

  • 60 free Skype minutes

Switch to Microsoft 365 Personal

Before you move to Microsoft 365 Personal, you can check prices.

Switch to Microsoft 365 Personal

I prefer a monthly payment

Common questions

How do I switch to Microsoft 365 Personal after my free Microsoft 365 Family trial ends?

We recommend that you sign in to Services & subscriptions with the Microsoft account associated with your subscription, select Turn off recurring billing before your trial ends, and then switch to Microsoft 365 Personal.

Can I use a new product key to switch plans?

Yes, if you bought a new Office product key from a retailer, you can go to Office.com/setup and sign in using the same account as your current subscription. After you enter your new product key, you'll see options for switching your plan.

Do I have to reinstall Office after switching plans?

No, switching plans doesn't impact your Office apps and you don't need to reinstall them.

Can I switch to a business subscription?

Yes, you can upgrade an Microsoft 365 Family subscription to a business subscription. To learn how, see Upgrade Microsoft 365 Family to a business subscription.

How can I switch to the discounted rate offered by my employer's Home Use Program?

If you already have Microsoft 365 Family or Microsoft 365 Personal, you can still take advantage of this discount. When you purchase through your employer's offer, additional time is added to your existing subscription, and the discounted rate will begin at your existing subscription’s annual renewal date. Be sure to specify the Microsoft account that’s associated with your current Office 365 subscription during the purchase process.

I don't need a subscription anymore. How can I switch to a one-time purchase of Office?

  1. Sign in to Services & subscriptions with the Microsoft account associated with your subscription, and then select Turn off recurring billing.

  2. When your subscription expires, buy a one-time purchase of Office. Check prices.

  3. When you complete your purchase, open any Office app and switch your Office license to begin using Office as a one-time purchase.

How can I change the email address that's associated with my new plan?

The best way to do this is start your new plan using a different email address. To change your email address for a current subscription, you'll need to contact Account and billing support.

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