Updated: July 2022
To enhance your Microsoft 365 experience in Outlook.com, Outlook for iOS, Outlook for Android, and new Outlook for Mac, you can now sync your non-Microsoft accounts (including their emails, contacts, and events) to the Microsoft Cloud. This is available for Gmail, Yahoo, iCloud, and IMAP accounts in Outlook for iOS, Outlook for Android, and new Outlook for Mac. Also available for Gmail accounts in Outlook.com. This allows you to enjoy many features that were previously only available to those with Microsoft 365, or Microsoft Exchange Online email accounts.
What happens when I sync my account to the Microsoft Cloud?
Syncing your account to the Microsoft Cloud means that a copy of your email, calendar, and contacts will be synchronized between your email provider and Microsoft data centers. Having your mailbox data in the Microsoft Cloud lets you use the new features of the Outlook client (Outlook for iOS, Outlook for Android, Outlook.com, or Outlook for Mac) with your non-Microsoft account, just like with your Microsoft accounts.
Your experience on your native account and within any apps from that provider will remain unchanged.
The ability to sync to the Microsoft Cloud is available to new Outlook for Mac users who are on build 16.15.18070902 and higher and have an active Microsoft 365 subscription. What version am I using?
What features will be available for my non-Microsoft account in the new Outlook for Mac?
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Mail search
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Flag/Reminder/To Do tags
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Pinning emails
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Snooze notifications
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@Mentions inside emails
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Mark as Favorite (People, Folders and Groups)
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Encryption
Calendar (Gmail, Yahoo, and iCloud accounts)
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Recurring meetings
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Free, Tentative, Busy, OOF
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Mark as private
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RSVP in Grid
Contacts (Gmail, Yahoo, and iCloud accounts)
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Add contacts
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Contact suggestions
What terms apply to my account data?
The Microsoft Services Agreement and the Microsoft Privacy Statement apply to both your use of these versions of Outlook and to your account data. In addition, the provider’s terms of service and privacy policy will continue to apply to your account data.
If you're having trouble synchronizing your Gmail account to the Microsoft Cloud, see Fix problems connecting your Google account to the Microsoft Cloud. For other accounts, check with those providers for help.
For a list of known issues for Gmail accounts see Known issues syncing Google accounts to the Microsoft Cloud.
The ability to sync to the Microsoft Cloud is available to Outlook.com users with an active Microsoft 365 personal or family subscription. For Outlook.com, the following features are only available for Gmail accounts.
What features will be available for my non-Microsoft account in Outlook.com?
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Mail Search
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Create, Read, Update, Delete folders
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Flag tag
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Pinning emails
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@Mentions inside emails
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Share cloud attachments
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Mark as Favorite (People, Folders, Groups)
Calendar
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Recurring meetings
-
Free, Tentative, Busy, OOF
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Mark as private
-
RSVP in Grid
Contacts
-
Add contacts
-
Contact suggestions
What terms apply to my account data?
The Microsoft Services Agreement and the Microsoft Privacy Statement apply to your use of these versions of Outlook and to your account data. In addition, the provider’s terms of service and privacy policy continue to apply to your account data.
If you're having trouble synchronizing your Gmail account to the Microsoft Cloud, see Fix problems connecting your Google account to the Microsoft Cloud.
Outlook for iOS and Outlook for Android support the same capabilities for non-Microsoft accounts.
What features will be available for my non-Microsoft account in Outlook for iOS and Outlook for Android?
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Mail Search
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Create, Read, Update, Delete folders
-
Flag/Reminder/To Do tags
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Pinning emails
Calendar (Gmail, Yahoo, and iCloud accounts)
-
Recurring meetings
-
Free, Tentative, Busy, OOF
-
Mark as private
-
RSVP in Message List
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RSVP in Message Preview
Contacts (Gmail, Yahoo, and iCloud accounts)
-
Add contacts
What terms apply to my account data?
The Microsoft Services Agreement and the Microsoft Privacy Statement apply to both your use of these versions of Outlook and to your account data. In addition, the provider’s terms of service and privacy policy will continue to apply to your account data.
If you're having trouble synchronizing your Gmail account to the Microsoft Cloud, see Fix problems connecting your Google account to the Microsoft Cloud. For other accounts, check with those providers for help.
