Article updated: May 2023
To enhance your Microsoft 365 experience in New Outlook for Windows, Outlook.com, Outlook for iOS, Outlook for Android, and new Outlook for Mac, you can now sync your non-Microsoft accounts (including their emails, contacts, and events) to the Microsoft Cloud. This is available for Gmail, Yahoo, iCloud, and IMAP accounts in Outlook for iOS, Outlook for Android, and new Outlook for Mac. Also available for Gmail and Yahoo accounts in New Outlook for Windows and available for Gmail accounts in Outlook.com. This allows you to enjoy many features that were previously only available to those with Microsoft 365, or Microsoft Exchange Online email accounts.
What happens when I sync my account to the Microsoft Cloud?
Syncing your account to the Microsoft Cloud means that a copy of your email, calendar, and contacts will be synchronized between your email provider and Microsoft data centers. Having your mailbox data in the Microsoft Cloud lets you use the new features of the Outlook client (New Outlook for Windows, Outlook for iOS, Outlook for Android, Outlook.com, or Outlook for Mac) with your non-Microsoft account, just like with your Microsoft accounts.
Your experience on your native account and within any apps from that provider will remain unchanged.
The ability to sync to the Microsoft Cloud is available to users of New Outlook for Windows, for which, the following features are available for Gmail and Yahoo accounts.
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Mail search
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Create, read, update, delete folders
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Flag tag
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Pinning emails
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@mentions inside emails
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Snooze notifications
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Mark emails as read/unread
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Mark as favorite (people, folders, groups)
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Rich editing, spelling, and auto complete suggestions powered by Microsoft Editor.
Calendar
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Recurring meetings
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Free, tentative, busy, OOF
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Mark as private
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RSVP in Preview
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RSVP in Grid
Contacts
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Add contacts
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Contact suggestions
Additional
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Travel and deliveries tracking
What terms apply to my account data?
The Microsoft Services Agreement and the Microsoft Privacy Statement apply to your use of these versions of Outlook and to your account data. In addition, the provider’s terms of service and privacy policy continue to apply to your account data.
What features are available for my non-Microsoft account in the new Outlook for Mac?
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Mail search
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Flag/Reminder/To Do tags
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Pinning emails
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Snooze notifications
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Mark emails as read/unread
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@mentions inside emails
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Mark as Favorite (people, folders, groups)
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Encryption
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Rich editing, spelling, and auto complete suggestions powered by Microsoft Editor
Calendar (Gmail, Yahoo, and iCloud accounts) Note: IMAP only supports mail.
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Recurring meetings
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Free, tentative, busy, OOF
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Mark as private
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RSVP in Grid
Contacts (Gmail, Yahoo, and iCloud accounts) Note: IMAP only supports mail.
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Add contacts
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Contact suggestions
Additional Features
What terms apply to my account data?
The Microsoft Services Agreement and the Microsoft Privacy Statement apply to both your use of these versions of Outlook and to your account data. In addition, the provider’s terms of service and privacy policy will continue to apply to your account data.
If you're having trouble synchronizing your Gmail account to the Microsoft Cloud, see Fix problems connecting your Google account to the Microsoft Cloud. For other accounts, check with those providers for help.
For a list of known issues for Gmail accounts see Known issues syncing Google accounts to the Microsoft Cloud.
The ability to sync to the Microsoft Cloud is available to Outlook.com users who have an active Microsoft 365 personal or family subscription. For Outlook.com, the following features are only available for Gmail accounts.
What features are available for my non-Microsoft account in Outlook.com?
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Mail Search
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Create, read, update, delete folders
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Flag tag
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Pinning emails
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Send an email to OneNote
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@mentions inside emails
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Snooze notifications
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Mark emails as read/unread
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Mark as favorite (people, folders, groups)
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Rich editing, spelling, and auto complete suggestions powered by Microsoft Editor.
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Add-ins
Calendar
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Recurring meetings
-
Free, tentative, busy, OOF
-
Mark as private
-
RSVP in Grid
Contacts
-
Add contacts
-
Contact suggestions
Additional features
-
Travel and deliveries tracking
What terms apply to my account data?
The Microsoft Services Agreement and the Microsoft Privacy Statement apply to your use of these versions of Outlook and to your account data. In addition, the provider’s terms of service and privacy policy continue to apply to your account data.
If you're having trouble synchronizing your Gmail account to the Microsoft Cloud, see Fix problems connecting your Google account to the Microsoft Cloud.
For non-Microsoft accounts, Outlook for iOS and Outlook for Android support the same capabilities.
What features are available for my non-Microsoft account in Outlook for iOS and Outlook for Android?
Mail (Gmail, Yahoo, iCloud and IMAP accounts)
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Mail search
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Create, read, update, delete folders
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Mark emails as read/unread
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Flag/Reminder/To-Do tags
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Pinning emails
Calendar (Gmail, Yahoo, and iCloud accounts) Note: IMAP only supports mail.
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Recurring meetings
-
Free, tentative, busy, OOF
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Mark as private
-
RSVP in Message List
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RSVP in Preview
Contacts (Gmail, Yahoo, and iCloud accounts) Note: IMAP only supports mail.
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Add contacts
What terms apply to my account data?
The Microsoft Services Agreement and the Microsoft Privacy Statement apply to both your use of these versions of Outlook and to your account data. In addition, the provider’s terms of service and privacy policy will continue to apply to your account data.
If you're having trouble synchronizing your Gmail account to the Microsoft Cloud, see Fix problems connecting your Google account to the Microsoft Cloud. For other accounts, check with those providers for help.
