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Use your Tasks folder to keep track of things that you need to do but don’t necessarily want to put on your calendar.

An overview of tasks in Outlook Web App

View Tasks in Outlook Web App

  1. In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. Enter your user name and password, and then select Sign in.

  2. At the top of the page, select the app launcher Office 365 app launcher icon, and then select Tasks.

What you’ll see in Tasks

In addition to tasks that you create, any message that you flag will appear in the Tasks folder.

Tasks in Outlook Web App

  1. Create a new task by clicking New task.

  2. Use this column to view Flagged items and Tasks, or just Tasks.

  3. Filters. Select the filter depending on what items you want to see. Tasks and flagged items that don’t have a date associated with them and that aren’t completed will appear only when you select all.

  4. List of items that meet the current filter criteria. Click any item to view it in the reading pane. You can use the controls in the list view to make changes to an item’s status. For example, you can mark a task as complete or remove a flag from a message.

  5. The reading pane, where the content of the items you’ve selected is displayed. You can use the controls in the upper corner to make changes to the item if it’s a task. If it’s a message, the controls will be the same as you would see while reading your mail.

Note:  Tasks may not be available to you depending on your organization’s settings.

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Open a task in a separate window

By default, you read and create tasks in the reading pane, but that isn’t always what you need. Sometimes you need to be able to view or edit a task in a separate window.

When you’re creating a new task or editing an existing one, you can pop it out into a new window by clicking the pop out icon Open in new window in the upper corner of the message.

To open a task that you’re viewing in a separate window, click the extended menu icon extended menu and select open in separate window.

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The tasks list

Tasks includes tasks that you’ve created and messages that have been flagged.

  • You can switch between viewing Flagged Items and Tasks and just Tasks by using the folder list.

  • You can further choose which items to view by using the filters at the top of the task list: all, active, overdue, and completed.

  • You can use icons in the task list to complete some quick tasks. Click delete to delete a task. Click mark task complete or flag to mark a task as completed. To mark a completed task as not completed, click checkmark. To change the date associated with a flag or mark the item complete, right-click it.

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Creating tasks

To create a new task, click New task. This will open a simple task form in the reading pane.


If you want to have more details, click show more details.


When you’re done, click checkmarkSave to save your changes or discardDiscard to cancel.

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Editing tasks

To edit a task, select it in the list view, and then click edit Edit in the reading pane. When you’re done, click checkmark Save to save your changes or discard Discard to cancel.

Flagged messages will appear just as they would if you were viewing your Mail. You can respond to them from within Tasks. You can change their flag status by right-clicking the flagflag in the Task list and then clicking the value you want.

When you edit a task, you can click the More menu extended menu to see more things you can do. Click it to see options to delete, add a category, or mark the task as complete.

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